Privacy Policy

Last updated: July 2026

At YRU Organic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details and purchase history
• Account information (if you create an account)
• Communications you send to us
• General website usage information, including your IP address, browser type and device information

Payment information is securely processed by our third-party payment providers. YRU Organic does not store your full credit or debit card details on our servers.

How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Deliver your purchases.
• Respond to enquiries and provide customer support.
• Process payments and prevent fraudulent transactions.
• Improve our website, products and customer experience.
• Send important order updates and service-related communications.
• Comply with legal and regulatory obligations.

We will only use your personal information for the purposes for which it was collected or where otherwise permitted by applicable law.

Marketing Communications

If you choose to subscribe to our newsletter or marketing updates, we may occasionally send you emails about:

• New product launches
• Promotions and exclusive offers
• Brand news
• Seasonal collections
• Educational content related to our products

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

• Remember your preferences.
• Keep items in your shopping cart.
• Improve website performance.
• Analyse website traffic.
• Enhance website security.

You can disable cookies through your browser settings, although some features of our website may not function correctly.

Third-Party Services

To operate our business, we work with trusted third-party service providers that may process your information on our behalf.

These may include:

• Payment processors (such as Stripe)
• Shipping and delivery providers
• Website hosting providers
• Website analytics services (such as Google Analytics)
• Email marketing platforms
• Customer support and communication services

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

While we strive to safeguard your information, no method of transmitting data over the internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Process your orders.
• Provide customer support.
• Meet legal, tax and accounting requirements.
• Resolve disputes.
• Enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymised where reasonably practicable.

Your Privacy Choices

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information where appropriate.
• Withdraw your consent to marketing communications.

Some requests may be subject to legal or operational requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations.

Any updates will be published on this page together with the revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

YRU Organic

Email: yru.organic@gmail.com

Phone: +60 11-3521 2113

Website: yruorganic.com